FAQ & POLICIES

What's the best way to contact you?

embergie18@gmail.com

Everything is sold out! How can I make a purchase?

I update my shop with a new batch of items every week. The next update date and time are listed in my instagram bio and on my website. Updates usually sell out in minutes. I recommend to anyone who wishes to make a purchase, to have your information readily available and make sure all your info is correct. All items become available on the hour of the drop, therefore I advice people to refresh the page!

 
Do you take custom orders?

 Sort of, I make custom listings every once in a while. I usually announce custom listings through my website and Instagram. One can have the option of submitting their favorite colors in which I will draw inspiration from and create a unique yoni for them.


May I submit a picture of a specific yoni I want you to create?

This arrangement must come with a conversation beforehand! Even then, I usually advise a sketch be sent instead. Consent is extremely important to me, and any unsolicited pictures will be immediately deleted. Though I am an artist and have primary training in figure studies, this topic can be sensitive and I exercise caution and safety. I advise to keep personal pictures private unless we establish a secure connection where we have equal understanding that a specific yoni will be used.


Can I reserve an item?


No, sorry. It would be unfair to everyone else. I do a first come, first serve basis.

 
I had an item in my cart and tried to check out with it, but now the item says it's sold out. Why isn't the item held for me once placed in my cart? 

Shopify doesn't hold items in carts. The item is only yours once the transaction has been completed. The best way to ensure that you're able to make the purchase is to be prepared with all your info beforehand. 

 
How much are your pieces?

My prices vary with each piece. I take into account the types of materials I use and the amount of time each piece took to make. The smaller 6x6x1" pieces begin at $199 and go up from there. The larger pieces can range anywhere from $299-599.


What materials do you use?

I prefer to use quality materials to ensure longevity and consistent products. My main source of resin is ArtResin because it is No VOCs. No fumes. No solvents. Non-flammable. Non-hazardous. Conforms to ASTM D4236 (Safe for Home Use when used in a well ventilated area). ArtResin is also is chemically engineered to offer the most efficient yellowing protection on the market. Its advanced stabilization additives provide superior, long-term clarity.

I use scrap deco tapes that have been given to me by multiple hula hoops shops throughout the world. It is my way of up-cycling tapes that would otherwise be tossed out or not used because the length doesn't wrap around a hula hoop. (read Yoni Beginnings on main page for context)

I also use various glitters, and embellishments from small shops I find on Etsy. I tag my materials and their corresponding shops in descriptions or on my stories on Instagram.
  


Do you offer advice or tutorials?

On occasion, I team up with non profits and provide $5 dollar zoom classes for those interested in making their own yonis or learning about resin in general. If any of these events are upcoming, I update my Instagram with dates.

 
Are you on social media?

Yes, my most active accounts are Instagram and Tik Tok


When will my order ship? 

All ready to ship items are shipped within 3-5 business days. 

 

I'm an international customer and I just received my order. Why did I have to pay an additional fee to get the item released to me? 

All imported goods have to go through your country's customs department, and are subject to customs fees. Customs fees are taxes levied by your government on imported goods. The amount you're charged is decided by your government, and 100% of the money from those fees goes directly to your government. Check your country of origin to determine how much you will pay for your item to be released to you. I've seen some astronomical prices for some countries, and although I wish I could change it, I have no control over the taxes.


Will you mark my items as a "gift" on the customs form, so I don't have to pay customs fees?
 Can you mark the customs form with a lower value so I can avoid a customs fee?

No,It can't be done. It is mail fraud to falsify a customs form, and to do so carries a penalty of up to $10,000 fine and 5 years imprisonment. 

(13 U.S.C. § 305 : US Code - Section 305: Penalties for unlawful export information)

POLICIES

PAYMENT:

I accept PayPal, credit card and debit card payments. 

Payment must be made in full and have cleared before the item is shipped. If you are having any issues with Payment please do not hesitate to contact me and I will assist you in any way that I can.

 

SHIPPING:

Items arrive packed in a sturdy box, a small gift parcel and a packing slip. Please go to The USPS website to track or via the postal service website for your country. Shopify's tracking will not show international parcels once they leave the United States.

I ship to the address provided as the "shipping address" at checkout. *PLEASE MAKE SURE THE INFORMATION IS ENTERED CORRECTLY to ensure accurate delivery of the pieces. If you realize you made an error in your address, please contact me as quickly as possible. 

IMPORTANT: If the post office returns a parcel to me unopened, by no mistake of my own (marked "return to sender","moved- address unknown" etc. ) a refund will be issued & the item(s) resold. 

 

REFUNDS/EXCHANGES:

If you are unhappy for any reason, please contact me ASAP. 

embergie18@gmail.com

Customers with items that are lost or damaged in transit must contact me as soon as they're aware of the issue. The sooner the better, or else the refund may be declined. Damaged items must be sent back in their original packaging in order to receive a refund.  

 

 AGE RESTRICTIONS: 

My items are intended for adult collectors.